Refund policy
All Sales Are Final
Due to the vintage nature and age of our products, it is possible that you may occasionally find minor flaws or imperfections though we do our best to mention any significant flaw in the item description. We guarantee our items to be 100% wearable and can only accept returns for items that are damaged through transit or in the case that we have overlooked an obvious flaw. Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
To be eligible for a refund or exchange, we must be notified by email through the contact form (accompanied by photos of the defect) within 4 days of reception. Upon receipt of your email we will respond promptly and accordingly.
🚨Refusal of Delivery / Unpaid Duties🚨
If an order is refused on arrival due to unpaid duties, taxes, or customs fees, the shipment will be abandoned or disposed of and no refunds will be issued. All charges related to customs clearance and acceptance of the shipment are the sole responsibility of the customer.
THINGS TO REMEMBER WHEN SHOPPING VINTAGE
Sizing
Vintage sizes can be very different from modern sizing. We do our best to mention the recommended fit and size in each product’s description. If you feel you need more details and live photos/videos of any garment, please feel free to reach out. We are happy to help. One of a kind pieces don't stick around, so if you like it, grab it. Once it's gone, it's gone!
When you buy a vintage item online, you will receive a completely unique vintage piece in that style. Therefore the garment you receive won't be exactly as pictured. But don't be disappointed you've bagged yourself an original piece no one else has!
One of a kind pieces don't stick around - if you like it, grab it, because once it's gone it's gone!
Salvaged Stock
Sometimes clothing collections are made, but for various reasons, were never sold. These garments may be excess lines, unwanted collections or surplus stock destined for landfill. This is what's referred to as Salvaged Deadstock, and we carefully select original vintage deadstock lines
Disclaimer
We take great pride in the preservation of our pieces and aim to provide vintage in the best possible condition. Please keep in mind that even unworn pieces with tags still attached can fall prey to time, light and travel, which is why some items might show minor flaws or imperfections. This is, of course, all part of the retro charm.
For further information on any item feel free to use the contact form. We are happy to help.